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1. Which of the following principles of
management was not given by Fayol ?
(A) Unity of direction
(B) Subordination of individual
interest to common interest
(C) Stability of tenure
(D) Standardisation
2. Arrange different phases of
Hawthorne experiments in their right
sequence :
a. Relay assembly test room
experiments
b. Bank wiring observation test
c. Illumination experiment
d. Personal counselling
e. Mass interviewing programme
(A) a, b, c, d, e
(B) c, a, e, b, d
(C) c, b, e, a, d
(D) e, d, c, b, a
3. Delphi technique is used in
(A) Organising
(B) Operating
(C) Staffing
(D) Forecasting
4. Narrow span of control results into
(A) Tall structure
(B) Flat structure
(C) Mechanistic structure
(D) All the above
5. Which of the following is correct about
‘Grapevine’ ?
(A) It tends to exist when members
of formal group know oneanother
well.
(B) It is the result of social forces at
work place.
(C) It is more common in times of
high organisational excitement.
(D) All the above.
6. The following concept is developed on
unitarism, individualism, high
commitment and strategic alignment.
(A) Personnel Management
(B) Human Resource Management
(C) Industrial Relations
(D) Personnel Administration
7. Human Resource Planning include
(A) Scenario planning
(B) Action planning
(C) Demand and Supply forecasts
(D) All the above
8. Which one is not a part of recruitment
process ?
(A) Determining requirements
(B) Planning recruitment campaign
(C) Attracting candidates
(D) Selecting candidates
9. Which one is not a non-quantitative job
evaluation method ?
(A) Ranking method
(B) Grading method
(C) Point rating method
(D) Job-classification method
10. Consider the following punishments in
disciplinary actions :
(i) Warning
(ii) Demotion
(iii) Censure
(iv) Dismissal
Which of the above fall under minor
punishment ?
(A) (i) and (ii)
(B) (i), (ii) and (iii)
(C) (i) and (iii)
(D) (i), (ii) and (iv)
11. Which of the following factors are
included in the calculation of human
development index ?
(A) Life expectancy
(B) Adult literacy
(C) Decent standard of living
(D) All the above
12. Who is not associated with
development of human development
index ?
(A) Mahabub-ul-Haq
(B) Manmohan Singh
(C) Meghnad Desai
(D) Sudhir Anand
13. The sequence of human resource
development activities according to
Leonard Nadler are
(A) Education, training and
development
(B) Development, training and
education
(C) Training, education and
development
(D) Training, development and
education
14. Who introduced the concept of quality
circles in India ?
(A) P. V. Rao
(B) Udai Pareek
(C) Dharani P. Sinha
(D) S. R. Udpa
15. Which of the following is the correct
sequence of training evaluation ?
(A) Reaction, learning, behaviour
and results
(B) Learning, reaction, behaviour
and results
(C) Learning, behaviour, reaction
and results
(D) Reaction, learning, results and
behaviour
16. Which of the following is the outcome
of job satisfaction ?
(A) High employee turnover
(B) High productivity
(C) Absenteeism
(D) All the above
17. Under Alderfer’s ERG theory, the
three core needs are
(A) Emotional, Relational, and
Growth
(B) Emotional, Rational and Growth
(C) Existence, Reliability and Gain
(D) Existence, Relatedness and
Growth
18. The group to which a person would
like to belong is known as
(A) Primary Group
(B) Membership Group
(C) Reference Group
(D) None of the above
19. The Managerial Grid was given by
(A) Rensis Likert
(B) Kurt Lewin
(C) Hersey Blanchard
(D) Blake and Mouton
20. Arrange the following stages of group
dynamics in right sequence :
a. Norming
b. Performing
c. Storming
d. Forming
(A) d, c, a, b
(B) a, b, c, d
(C) d, c, b, a
(D) c, d, b, a
21. Identify the correct definition of
industrial relations :
(A) Relations between or among
human beings
(B) Relations between employer and
employees as individuals
(C) Relations between parties in an
employment context
(D) Collective relationship between
management and trade unions
22. Who has propounded the system
concept of industrial relations ? Find
out from the following :
(A) L. N. Allen Flander
(B) L. N. Flax
(C) John T. Dunlop
(D) Neil N. Chamberlein
23. Which is the correct order of
settlement of industrial disputes ?
a. Industrial Tribunal
b. National Tribunal
c. Conciliation
d. Labour Court
(A) c, a, d, b
(B) c, d, a, b
(C) a, d, c, b
(D) c, b, d, a
24. Which of the following is not a
Tripartite body ?
(A) Works Committee
(B) I. L. O
(C) Indian Labour Conference
(D) Wage Boards
25. The code of discipline was ratified by
the Indian Labour Conference to
ensure discipline in industry. Identify
the year of ratification out of the
following :
(A) 1957
(B) 1958
(C) 1942
(D) 1962
26. Which of the following is not a
characteristics of Trade Union ?
(A) Is an association of employers or
the employees or of the
independent workers ?
(B) Is relatively a permanent
combination but not temporary
or casual.
(C) Is an association of workers who
are engaged in not securing
economic benefits for their
members.
(D) Is influenced by a member of
ideologies.
27. Recognition of trade union is made by
the provision of
(A) Trade Unions Act of 1926
(B) Industrial Dispute Act 1947
(C) Code of Discipline
(D) Factories Act of 1948
28. Which is not a structure of Trade
Union of Industrial Organisation ?
(A) Craft union
(B) General union
(C) Industrial union
(D) Consumers’ union
29. A Trade Union should be registered as
per the law must have
(A) 20% of the workers
(B) 150 workmen
(C) Minimum 17 persons
(D) None of the above
30. The founder of Ahmedabad Textile
Labour Association was
(A) V. V. Giri
(B) M. K. Gandhi
(C) B. P. Wadia
(D) N. M. Lokhande
31. If there is wilful removal or disregard
by the workman of any safety guard or
other device which he knew to have
been provided for the purpose of
securing safety of workman,
(A) Employer is liable to pay
compensation
(B) Employer is not liable to pay
compensation
(C) Appropriate government is liable
to pay compensation
(D) The Trade Union is liable to pay
compensation
32. In case of fatal accident if the
commissioner serves notice to the
employer based on his source
(a) the employer can neglect the
notice.
(b) if the employer thinks liable, he
shall make the deposit within
sixty days of the service of
notice.
(c) if the employer thinks liable, he
shall make the deposit within
thirty days of the service of
notice.
(d) if the employer is not liable, he
shall in his statement indicate the
grounds on which he disclaims
liability.
(A) All statements are correct.
(B) All statements are incorrect.
(C) Only (a) and (d) are correct.
(D) Only (c) and (d) are correct.
33. The maternity leave period with full
wage is
(A) six months
(B) twelve weeks
(C) four months
(D) sixteen weeks
34. Match the following :
(a) Royal Commission on
Labour
(i) 1937
(b) Bombay Textile Labour
Enquiry committee
(ii) 1946
(c) Second Labour
Ministers’ Conference
(iii) 1929
(d) Labour Investigation
Committee
(iv) 2002
(e) Second National
Commission on Labour
(v) 1941
(a) (b) (c) (d) (e)
(A) (ii) (i) (iii) (iv) (v)
(B) (iii) (ii) (i) (v) (iv)
(C) (iii) (v) (iv) (i) (ii)
(D) (iii) (i) (v) (ii) (iv)
35. The goal of I LO is
(A) creation of jobs for men and
women
(B) not just creation of jobs but the
creation of jobs of acceptable
quality
(C) not overcoming under
employment
(D) not to provide freedom of
choice in employment
36. The Payment of Bonus Act, 1965 is
applicable to an employee who draws
wage or salary of
(A) ` 3500 in case of apprentice
(B) ` 5000 in case of apprentice
and employee
(C) ` 7500 in case of employee
only
(D) ` 10,000 in case of employee
only
37. Unfair Labour Practices are listed in
(A) the Factories Act, 1948.
(B) the Industrial Employment
(Standing Orders) Act, 1946.
(C) the Industrial Disputes Act,
1947.
(D) the Trade Unions Act, 1926.
38. The Minimum Wages Act, 1948 has
(A) one schedule covering different
types of industries.
(B) one schedule covering different
types of industries, shops and
establishments.
(C) one schedule covering shops
and establishments.
(D) two schedules covering
industrial establishments and
agriculture.
39. If deduction is made contrary to the
provisions of the Payment of Wages
Act, 1936 the aggrieved employee can
write to the inspector appointed under
the Act within the time period given
below from the date on which the
deduction from wages was made or the
date on which the payment of wages is
due
(A) two years
(B) one year
(C) twelve weeks
(D) six weeks
40. The maximum daily hours of work in a
day with normal wage allowed in
factories is
(A) 11 hours
(B) 10 hours
(C) 9 hours
(D) 8 hours
41. Assertion (A) : Intra-mural and extramural
welfare are mutually
complimentary.
Reason (R) : The work-life balances
need to be ensured in order to
get the best output from an
employee.
(A) Assertion is wrong but Reason
is logical.
(B) Both Assertion and Reason are
wrong.
(C) Assertion and Reason are right.
(D) The Assertion is right but
Reason is wrong.
42. Which of the following statements is
not true in explaining the concept and
scope of labour welfare ?
(A) Labour welfare has no roots in
social work.
(B) Long Arm of the job and social
invasion of workplace’
concepts, explain the mutuality
between intramural and extramural
labour welfare
(C) Labour welfare is a social
concept.
(D) Corporate social responsibility
is an extended concept of
welfare.
43. Who is the champion of the ‘Welfare
movement’ propagated in mid 19th
century ?
(A) Frederick Winslow Taylor
(B) Andrew Ure
(C) Sheebhom Rownlvee
(D) Robert Owners
44. Sequence the following developments
by their period of occurrence from
earliest to the latest :
(i) The Labour Investigation
Committee
(ii) The Whitley Commission
(iii) The Enactment of Factories
Act
(iv) The 1st National Commission
on Labour
(A) (ii) (i) (iii) (iv)
(B) (ii) (iii) (iv) (i)
(C) (i) (ii) (iv) (iii)
(D) (iv) (ii) (iii) (i)
45. Which of the following statements
relating to Welfare Officer is not true
(A) The provision of Welfare
Officer is given in both the
Factories Act, 1948 and the
Mines Act, 1952.
(B) Welfare Officer’s duties and
responsibilities are defined and
prescribed in the legislation.
(C) Welfare Officer’s appointment
is tagged to the provision of
minimum workforce employed
in an organisation
(D) The Welfare Officer’s role was
designed as a ‘Third force’.
46. Which of the following statements
about characteristics of labour is not
true ?
(A) Labour is a perishable
commodity.
(B) Labour cannot be separated
from the person.
(C) Workers have no reserve price.
(D) Labour is as flexible and
mobile as capital.
47. Which of the following statements
about labour market is not true ?
(A) Labour market like commodity
market is analyzed by supply,
demand and price equilibrium.
(B) Labour Market is relatively
more local than commodity
market.
(C) Unlike a commodity market,
the relationship between a
buyer and seller in a labour
market is not temporary.
(D) Monopoly in the labour market
is high.
48. Money Wage is otherwise called as
(A) Real wage
(B) Living wage
(C) Nominal wage
(D) Fair wage
49. Wage Boards set right
(A) Inter-regional differentials
(B) Inter-sectoral differentials
(C) Intra-industry differentials
(D) Inter-industry differentials
50. Which of the following is not a
determinant of wages ?
(A) Prevailing wages
(B) Bargaining strength of Unions
(C) Job Evaluation
(D) Performance Appraisal
ANSWERS
SC55
Q01 D
Q02 B
Q03 D
Q04 A
Q05 D
Q06 B
Q07 D
Q08 D
Q09 C
Q10 C
Q11 D
Q12 B
Q13 C
Q14 D
Q15 A
Q16 B
Q17 D
Q18 C
Q19 D
Q20 A
Q21 D
Q22 C
Q23 B
Q24 A
Q25 B
Q26 C
Q27 C
Q28 D
Q29 D
Q30 B
Q31 B
Q32 D
Q33 A
Q34 D
Q35 B
Q36 D
Q37 C
Q38 D
Q39 C
Q40 C
Q41 C
Q42 A
Q43 D
Q44 A
Q45 B
Q46 D
Q47 D
Q48 C
Q49 C
Q50 D
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