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1. In the matrix
structure of organization, there is: less
conflict
2. Consider the following statements:
1. Model synthesis of organization is based on the fact that all
organizations must deal with uncertainty
2. Sources of uncertainty are external as
well as internal
3. If
the sources of organizational uncertainty are internal, then the organization
will try to reduce uncertainty by decentralizing
3. Organization development is different from
1.
Management development which is action
oriented.
2. Operations research
which is not human value oriented.
4.
Which of the following are the
outcomes of organizational development?
1. Improvement in interpersonal skills of
members
2. More organic organization
3. Resolution of conflicts through
interactive methods
5.
Consider the following statements:
1.
Activities classified for line
authority differ in each organization.
2. For small organizations, all positions
may be line positions.
3. Staff authority is
based on expert power.
6.
Consider the following statements:
1. Decentralization has the same
advantages as delegation.
2.
Decentralization
leads to more flexibility in an organization.
7. Which one of the following is not a
function of a leader in an organization?
(a)
Motivating employees
(b) Fixing the remuneration package of the
employees
(c)
Resolving conflict
(d)
Selecting the most effective
communication channel
8. Consider the following statements:
1. Control helps to monitor environment
changes and their effects on the organization’s progress.
2. Delegation of
authority in participative management does not change the nature of the
control process.
9.
Which of the following techniques used
by organizations engaged in public administration are based on network
analysis?
1.
Organization and Methods (O. and M.)
2. PERT
3.
Critical
Path Method
4.
Work Study
10.
Which one of the following is not a
defense public sector undertaking?
(a)
Bharat Dynamics Ltd.
(b)
Mishra Dhatu Nigam Ltd.
(c)
Bharat Earth Movers Ltd.
(d)
Bharat
Heavy Electrical Ltd.
11. Which of the
following is/are essential to delegate authority in an organization? 1. Establish feedback channels
2. Others must not know that
delegation has occurred
3.
Delegate’s range of discretion should not be specified
12. Which one of the following
statements is not correct?
(a)
get closer to customers
(b)
speed up decision making
(c)
reduce cost
(d)
improve
supervision
13.
Consider the following statements: Computer technology has made the concept of:
1. authority more relevant
2. authority less relevant
3. chain of command more relevant
4. unity of command less relevant
14. Human diseconomies from increasing
work specialization beyond a limit surface in the form of: 1. stress
2.
poor quality of output
3.
increased absenteeism
4.
high turnover from the organization
15. Who among the following developed
the classic three- step model of organizational change?
(a) Kurt Lewin
(b)
H. Simon
(c)
J.P. Kotter
(d) L.R. Murphy
16.
Who developed the concept that tension
between worker’s ‘logic of sentiment’ and manager’s ‘logic of cost and
efficiency’ could lead to conflict within the organization?
(a) Herbert Simon
(b) Chester Barnard
(c) Fredrick W. Taylor
(d)Elton Mayo
17.
Consider the following statements:
1. Through the Hawthorne
Studies, Elton Mayo could support Mary Parker Follett’s theory that the lack of
attention to human relationships was a major flaw in other management theories.
2.
The book – The Human Problems of an
Industrialized Civilization was written by Mary Parker Follett.
18. Match List- I
(Leadership Type) with List-II (Main idea/ Model) and select the correct answer
using the code given below the lists:
List -I (Leadership
Type) List-II (Main idea/Model)
A.
Participative 1.Vroom and Yettons
Normative Model
B.
Contingency 2. The Managerial Grid
C.
Behavioral 3. Likerts Leadership Style
D. Situational 4.
Fiedler’s Least Preferred Co-worker (LPC) Theory Code:
A B C D
(a) 2 4 3 1
(b) 3 1 2 4
(c) 2 1 3 4
(d) 3 4 2 1
19. Which of the following are among
the 14 principles of management in the classical
management
work of Henri Fayol?
1.
Personnel tenure
2. Unity of command
3.
Core competence
4. Scalar chain
20. Which of the
following pairs is/are correctly matched? Scholar Viewpoint
1. F. Riggs In developing countries,
bureaucracy also performs political roles 2. Harold Laski Bureaucracy is a
threat to democratic government
3.
S. Eisenstadt Bureaucracy is the most rational form of organization
21. Which of the following pairs
is/are correctly matched?
1. Cybernetic Theory : Norbert Weiner
2.
Task-Technology : Joan Woodward
3. Classical
Approach to : Frederick Taylor organizational design
22. Consider the following statements:
1. Defects in co-ordination inherent in large-scale organizations may
apply to an organization
whether the organization is
bureaucratic or not.
2.
Chester Barnard criticized Weber for failing to analyze the correspondence of
behaviour in organizations with organizational blueprints.
Directions: The following nine (9)
items consist of two statements, one labelled as the ‘Assertion
(A)’
and the other as ‘Reason (R).’ You are to examine these two statements
carefully and select the answers to these items using the codes given below:
Codes:
(a)
Both A and R are individually true and
R is the correct explanation of A
(b)
Both A and R are individually true but
R is not correct explanation of A
(c)
A is true but R is false
(d)
A is false but R is true
23.
Assertion (A): Behavioral approach to
leadership believes that individual’s trained-in appropriate leadership would
be able to lead more effectively.
Reason
(R): Behaviors unlike traits can be learned. Ans. (a)
24.
Assertion (A): A bureaucrat’s capacity
to adapt to changing circumstances is far less than that conceived by those who
drew up the organizational rules.
Reason (R): In
order to be perceived as effective, the bureaucrat behaves consistently and
follows rules strictly.
Ans. (a)
25.
Who among the following expressed the
view that virtually all the decisions in an organization are such that they do
not maximize, but only suffice?
(a) George Miller
(b) Herbert A. Simon
(c) Kurt Lewin
(d)Abraham Maslow
26.
Match List- I (Early Model of
Motivation) with List -II (Person) and select the correct answer using the code
given below the
lists: List -I List -II
(Early Model of Motivation) (Person)
A.
Traditional Model 1. Douglas McGregor
B.
Human Relations 2. Frederick Taylor
C.
Human Resource Model 3. Elton Mayo
Codes:
A B C
(a)
1 2 3
(b) 2 3 1
(c)
1 3 2
(d) 2 1 3 A
27. Consider the following statements:
1.
Henri
Fayol was the first to describe the fly functions of management.
2. Henri Fayol was a French management theorist whose
theories concerning human relations were widely influential in the beginning of
the 20th Century.
28. Consider the following statements:
1. Much of current knowledge of selection
techniques, employee training and work design is built on the work of Hugo
Munsterberg.
2.
Hugo
Munsterberg combined scientific management and industrial psychology in his
work.
29.
Which one of the following is not i
component of Max Weber’s ideal bureaucracy?
(a) Job specialization
(b) Impersonality
(c) Career orientation
(d) Organization
as a social system
30.
Who among the following conducted one
of the most widely cited pig iron experiment as an
example
of scientific management?
(a)
Robert Owen
(b)
Frederick
W. Taylor
(c)
Chester Barnard
(d) Mary
Parker Follett
31.
The systems approach is mainly based on the work of which one of the following?
(a)
Chris Argyris
(b)
Chester Barnard
(c) Ludwig Bertalanffy
(d) A. Etzioni
32. What is a ‘Shadow Cabinet’ in the
British system?
(a)
A group of young members of the ruling
party
(b) A group of members from the opposition
party who scrutinize some functions of the government and present alternative
policy
(c)
A team of intellectuals who advise the
Cabinet
(d)
A Cabinet Committee that functions
under the guidance of the Cabinet
33. Consider the
following statements about the features of the administrative system in France:
1. Ministers are more concerned with
direct administration in the provinces.
2. Specialist personnel are found only in
small numbers in the advisory and policy-making roles.
3. Freedom of executive action from the
legislature’s supervision increased under the Fifth Republic.
34. Which
of the following Departments of the Government of India were put under the
Cabinet Secretariat at the time of their creation?
1. Department of Electronics
2. Department of Scientific and
Industrial Research
3. Department of Personnel
35.
Consider the following statements:
1.
The Administrative Reforms Commission (ARC) had
recommended that the Department of Personnel of a State should be put under the
charge of the Chief Secretary of the State.
2.
Chief Secretary of a State is not
involved in any manner in the promotion of State Civil officers to the
All-India Services.
36. Who
among the following are administratively linked with the Department of
Personnel and Training?
1. Central Bureau of Investigation
2. Union Public Service Commission
3. Central Vigilance Commission
37.
Who among the following introduced the
concepts and phrases— “conflict resolution” and “the task of leadership”?
(a) Henri Fayol
(b) Elton Mayo
(c) Mary Parker Follett
(d)Chester
Barnard
38.
Consider the following statements: correct
1. The rationalist paradigm of public
policy is dominated by scholars of public administration rather than by
political scientists.
2. The
increment list paradigm of public policy making and implementation is
theoretical, effectual, prescriptive and nonnative.
1. The
Management Information System (MIS) provides decision making assistance for
unstructured problems.
2. Decision Support System (DDS) is
structured around analytic decision models on a specialized management
database.
40.
Consider the following statements
about open model of organization: correct
1.
Means (or the proper way to do a job)
are emphasized in the open model.
2. Non-routine tasks occur in unstable
conditions in the open model.
3. The beginning of the open model can be
traced to Saint-Simon and Auguste Comte.
41. Which
one of the following is not included in “hygiene” factors in the Herzberg
two-factor theory of motivation?
(a) Salary
(b) Working conditions
(c) Company’s policy
(d)Responsibility
42.
Consider the following statements
about managerial grid in the context of leadership theories: correct
1. It portrays a three-dimensional view
of leadership style.
2. The grid shows dominating factors in a
leader’s thinking in regard to getting results.
3. The grid does not show results
produced.
4.
The
grid offers a framework for conceptualizing leadership style.
43.
Which one of the following statements
is not correct in respect of the rational comprehensive approach of
decision-making in an organization?
(a) It cannot be simulated under
laboratory conditions.
(b) Values to be realized are usually
not set out distinctly.
(c) Individual decision-maker cannot
take a comprehensive view of the whole problem.
(d) The need for speed compels decisions to be
taken on the basis of incomplete data.
44.
Which one of the following statements
is not correct?
Decision making in
the public sector, in comparison to the private sector, involves
(a)
higher levels of constraint
(b)
more complexity
(c) less consultation
45. Contingency
approach to leadership focuses on which of the following?
I. Task requirements
2. Peers’ expectations
3. Employees’ expectations
4. Organizational policies
46. Consider the following statements:
correct
1. Motivation cannot be used as a tool to arrange
job relationships in organizations. 2. Individuals make conscious decisions
about, their behaviour in the organization.
3.
Motivating factors are related to the
job content and the rewards of work performance.
47. Which one of the following is not
a component of expectancy model of motivation?
(a) Positive reinforcement
(b)
Valence
(c)
Performance-outcome equation
(d) Effort-performance
equation
48. Match List -I
(Person) with List- II (Major Area) and select the correct answer using the
code given below the lists:
List-I (Person)
List- II (Major Area)
A.
Robert Owen 1. Motivation Theories
B.
Henry L. Gantt 2. Personnel Management
C.
W. Clay Hammer 3. Incentive Scheme for
workers
D. Clayton Alderfer
4 Behaviour Modification Techniques Code:
A B C D
(a) 2 4 3 1
(b) 1 3 4 2
(c) 2 3 4 1
49. The Wagner Act which proved to be
the Magna Carta of labour was introduced in which
country?
(a) United Stats1of America
(b)
Great Britain
(c)
France
(d)
Japan
50. Assertion (A): Any
legislative power of the Executive Independent of the Legislature is
unimaginable in the United States of America.
Ans. (a)
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