1.
Which one of the following statements is not correct’? In the matrix structure
of organization, there is:
(a) dual chain of command
(b) better communication
(c) more flexibility
(d) less conflict Ans. (d)
2.
Consider the following statements:
1.
Model synthesis of organization is based on the fact that all organizations
must deal with
uncertainty
2. Sources of
uncertainty are external as well as internal
3.
If
the sources of organizational uncertainty are internal, then the organization
will try to reduce uncertainty by decentralizing
Which
of the statements given above are correct?
(a)
Only 1555555 and 2
(b)
Only 2 and 3
(c)
Only I and 3
(d) 1, 2 and 3 Ans.
(a)
3. Consider the following statements:
Organization development is different from
1. Management
development which is action oriented.
2. Operations
research which is not human value oriented. Which of the statements given above
is/are correct?
(a)
Only 1
(b)
Only 2
(c)
Both 1 and 2
(d) Neither 1 nor 2
Ans. (b)
4. Which of the
following are the outcomes of organizational development?
1. Improvement in
interpersonal skills of members
2. More organic
organization
3. Resolution
of conflicts through interactive methods Select the correct answer using the
code given below:
(a)
1, 2 and 3
(b)
Only 1 and 2
(c)
Only 2 and 3
(d) Only 1 and 3 Ans.
(a)
5. Consider the
following statements:
1. Activities classified
for line authority differ in each organization.
2. For small
organizations, all positions may be line positions.
3. Staff
authority is based on expert power. Which of the statements given above are
correct’?
(a)
1, 2 and 3
(b)
Only 1 and 2
(c)
Only 2 and 3
(d) Only 1 and 3 Ans.
(c)
6. Consider the
following statements:
1. Decentralization has
the same advantages as delegation.
2. Decentralization
leads to more flexibility in an organization.
3. Decentralization leads to slower decision
making in raid1y changing environment Which of the statements given above are
correct’?
(a) l, 2 and 3
(b) Only l and 2
(c) Only 2 and 3
(d) Only I and 3 Ans. (b)
7.
Which one of the following is not a function of a leader in an organization?
(a) Motivating employees
(b) Fixing the
remuneration package of the employees
(c) Resolving conflict
(d) Selecting the most
effective communication channel Ans. (b)
8.
Consider the following statements:
1. Control helps to monitor environment
changes and their effects on the organization’s progress. 2. Delegation of
authority in participative management does not change the nature of the
control
process.
Which
of the statements given above is/are correct?
(a) Only 1
(b) Only 2
(c) Both 1 and 2
(d)
Neither 1 nor 2 Ans. (a)
9. Which of the
following techniques used by organizations engaged in public administration are
based on network analysis?
1. Organization and
Methods (O. and M.)
2. PERT
3. Critical Path Method
4. Work Study
Select
the correct answer using the code given below:
(a)
1, 2, 3 and 4
(b)
Only 1 and 2
(c)
Only 2 and 3
(d) Only 1 and 4 Ans. (c)
10. Which one of the
following is not a defense public sector undertaking?
(a) Bharat Dynamics Ltd.
(b) Mishra Dhatu Nigam
Ltd.
(c) Bharat Earth Movers
Ltd.
(d) Bharat Heavy
Electrical Ltd. Ans. (d)
11. Which of the following is/are essential
to delegate authority in an organization? 1. Establish feedback channels
2.
Others must not know that delegation has occurred
3. Delegate’s range of
discretion should not be specified Select the correct answer using the code
given below:
(a) Only 1
(b) Only 2 and 3
(c) Only 1 and 3
(d) 1, 2 and 3 Ans. (a)
12.
Which one of the following statements is not correct?
(a) get closer to
customers
(b) speed up decision
making
(c) reduce cost
(d) improve supervision
Ans. (d)
13. Consider the
following statements: Computer technology has made the concept of: 1. authority
more relevant
2.
authority less relevant
3.
chain of command more relevant
4.
unity of command less relevant
Which
of the statements given above is/are correct?
(a) l and 3
(b) Only 3
(c) 2 and 4
(d) 1 and 4 Ans. (c)
14.
Consider the following statements:
Human diseconomies from increasing work
specialization beyond a limit surface in the form of: 1. stress
2.
poor quality of output
3.
increased absenteeism
4.
high turnover from the organization
Which
of the statements given above is/are correct?
(a) 1, 2, 3 and 4
(b) Only 1 and 4
(c) Only 2 and 3
(d) Only
1 Ans. (a)
15.
Who among the following developed the classic three- step model of
organizational change?
(a) Kurt Lewin
(b) H. Simon
(c) J.P. Kotter
(d) L.R.
Murphy Ans. (a)
16. Who developed the
concept that tension between worker’s ‘logic of sentiment’ and manager’s ‘logic
of cost and efficiency’ could lead to conflict within the organization?
(a)
Herbert Simon
(b)
Chester Barnard
(c)
Fredrick W. Taylor
(d) Elton Mayo Ans. (d)
17. Consider the
following statements:
1. Through the Hawthorne Studies, Elton
Mayo could support Mary Parker Follett’s theory that the lack of attention to
human relationships was a major flaw in other management theories.
2. The book – The Human
Problems of an Industrialized Civilization was written by Mary Parker Follett.
Which
of the statements given above is/are correct?
(a)
Only l
(b)
Only 2
(c)
Both 1 and 2
18. Match List- I (Leadership Type) with
List-II (Main idea/ Model) and select the correct answer using the code given
below the lists:
List -I (Leadership Type) List-II (Main
idea/Model)
A. Participative 1.Vroom
and Yettons Normative Model
B. Contingency 2. The
Managerial Grid
C. Behavioral 3. Likerts
Leadership Style
D. Situational 4. Fiedler’s Least Preferred
Co-worker (LPC) Theory Code:
A
B C D
(a)
2 4 3 1
(b)
3 1 2 4
(c)
2 1 3 4
(d)
3 4 2 1 Ans. (d)
19.
Which of the following are among the 14 principles of management in the
classical
management work of
Henri Fayol?
1. Personnel tenure
2. Unity of command
3. Core competence
4. Scalar chain
Select the correct answer using the code
given below:
(a) Only 1, 2 and 3
(b) Only 2 and 4
(c) Only l and 3
(d)
1,
2, 3 and 4 Ans. (b)
20. Which of the following pairs is/are
correctly matched? Scholar Viewpoint
1. F. Riggs In developing
countries, bureaucracy also performs political roles 2. Harold Laski
Bureaucracy is a threat to democratic government
3. S. Eisenstadt Bureaucracy is the most rational form of
organization Select the correct answer using the code given below:
(a) 1 and 2
(b) Only 1
(c) Only 2
(d)
1
and 3 Ans. (a)
21.
Which of the following pairs is/are correctly matched?
1.
Cybernetic Theory : Norbert Weiner
2.
Task-Technology : Joan Woodward
3. Classical Approach to : Frederick Taylor
organizational design
Select
the correct answer using the code given below:
(a) Only 1 and 2
(b) Only 2 and 3
(c) Only 1
(d)
1,
2, and 3 Ans. (a)
22.
Consider the following statements:
1.
Defects in co-ordination inherent in large-scale organizations may apply to an
organization
2.
Chester Barnard criticized Weber for failing to analyze the correspondence of
behaviour in organizations with organizational blueprints.
Which of the statements given above is/are
correct?
(a) Only 1
(b) Only 2
(c) Both 1 and 2
(d)
Neither
1 nor 2 Ans. (c)
Directions:
The following nine (9) items consist of two statements, one labelled as the
‘Assertion
(A)’ and the other as
‘Reason (R).’ You are to examine these two statements carefully and select the
answers to these items using the codes given below:
Codes:
(a) Both A and R are
individually true and R is the correct explanation of A
(b) Both A and R are
individually true but R is not correct explanation of A
(c) A is true but R is
false
(d) A is false but R is
true
23. Assertion (A):
Behavioral approach to leadership believes that individual’s trained-in
appropriate leadership would be able to lead more effectively.
Reason (R): Behaviors
unlike traits can be learned. Ans. (a)
24. Assertion (A): A
bureaucrat’s capacity to adapt to changing circumstances is far less than that
conceived by those who drew up the organizational rules.
Reason (R): In order to be perceived as
effective, the bureaucrat behaves consistently and follows rules strictly.
Ans.
(a)
25. Who among the
following expressed the view that virtually all the decisions in an
organization are such that they do not maximize, but only suffice?
(a)
George Miller
(b)
Herbert A. Simon
(c)
Kurt Lewin
(d) Abraham Maslow
Ans. (b)
26. Match List- I (Early
Model of Motivation) with List -II (Person) and select the correct answer using
the code
given below the lists: List -I List -II
(Early
Model of Motivation) (Person)
A. Traditional Model 1.
Douglas McGregor
B. Human Relations 2.
Frederick Taylor
C. Human Resource Model
3. Elton Mayo
Codes:
A B C
(a) 1 2 3
(b) 2 3 1
(c) 1 3 2
(d) 2 1
3 Ans. (b)
27.
Consider the following statements:
1. Henri Fayol was the
first to describe the fly functions of management.
2. Henri
Fayol was a French management theorist whose theories concerning human
relations were widely influential in the beginning of the 20th Century.
(a) Only 1
(b) Only 2
(c) Both 1 and 2
(d)
Neither
1 nor 2 Ans. (a)
28.
Consider the following statements:
1.
Much
of current knowledge of selection techniques, employee training and work design
is built on the work of Hugo Munsterberg.
2. Hugo Munsterberg
combined scientific management and industrial psychology in his work. Which of
the statements given above is/are correct?
(a)
Only l
(b)
Only2
(c)
Both 1 and 2
(d) Neither 1 nor 2
Ans. (c)
29. Which one of the
following is not i component of Max Weber’s ideal bureaucracy?
(a)
Job specialization
(b)
Impersonality
(c)
Career orientation
(d) Organization as a
social system Ans. (d)
30. Who among the following conducted one
of the most widely cited pig iron experiment as an
example of scientific
management?
(a) Robert Owen
(b) Frederick W. Taylor
(c) Chester Barnard
(d)
Mary
Parker Follett Ans. (b)
31.
The systems approach is mainly based on the work of which one of the following?
(a) Chris Argyris
(b) Chester Barnard
(c) Ludwig Bertalanffy
(d) A.
Etzioni Ans. (c)
32.
What is a ‘Shadow Cabinet’ in the British system?
(a) A group of young
members of the ruling party
(b) A group of members
from the opposition party who scrutinize some functions of the government and
present alternative policy
(c) A team of
intellectuals who advise the Cabinet
(d) A Cabinet Committee
that functions under the guidance of the Cabinet
Ans. (b)
33.
Consider the following statements about the features of the administrative
system in France:
1. Ministers are more
concerned with direct administration in the provinces.
2. Specialist personnel are found only in
small numbers in the advisory and policy-making roles.
3. Freedom of executive
action from the legislature’s supervision increased under the Fifth Republic.
Which
of the statements given above are correct?
(a)
1, 2 and 3
(b)
Only 1 and 2
(c)
Only 2 and 3
(d)
Only 1 and 3
34.
Which
of the following Departments of the Government of India were put under the
Cabinet Secretariat at the time of their creation?
1. Department of
Electronics
2. Department of
Scientific and Industrial Research
3. Department of
Personnel
Select
the correct answer using the code given below:
(a)
Only 1 and 2
(b)
Only 2 and 3
(c)
Only 1 and 3
(d) 1, 2 and 3 Ans. (d)
35. Consider the
following statements:
1. The Administrative Reforms Commission
(ARC) had recommended that the Department of Personnel of a State should be put
under the charge of the Chief Secretary of the State.
2. Chief Secretary of a
State is not involved in any manner in the promotion of State Civil officers to
the All-India Services.
Which
of the statements given above is/are correct?
(a)
Only 1
(b)
Only 2
(c)
Both 1 and 2
(d) Neither 1 nor 2 Ans. (a)
36.
Who
among the following are administratively linked with the Department of
Personnel and Training?
1. Central Bureau of
Investigation
2. Union Public Service
Commission
3. Central Vigilance
Commission
Select the correct answer using the code
given below:
(a) Only 1 and 2
(b) Only 2 and 3
(c) Only 1 and 3
(d) 1, 2 and 3 Ans. (d)
37. Who among the
following introduced the concepts and phrases— “conflict resolution” and “the
task of leadership”?
(a)
Henri Fayol
(b)
Elton Mayo
(c)
Mary Parker Follett
(d) Chester Barnard Ans. (c)
38. Consider the
following statements:
1.
The
rationalist paradigm of public policy is dominated by scholars of public
administration rather than by political scientists.
2.
The
increment list paradigm of public policy making and implementation is
theoretical, effectual, prescriptive and nonnative.
Which
of the staten1ts given above is/are correct?
(a)
Only 1
(b)
Only 2
(c)
Both 1 and 2
(d) Neither 1 nor 2 Ans. (a)
1.
The
Management Information System (MIS) provides decision making assistance for
unstructured problems.
2. Decision Support
System (DDS) is structured around analytic decision models on a specialized
management database.
Which
of the statements given above is/are correct?
(a)
Only 1
(b)
Only 2
(c)
Both 1 and 2
(d) Neither 1 nor 2 Ans. (b)
40. Consider the following
statements about open model of organization:
1. Means (or the proper
way to do a job) are emphasized in the open model.
2. Non-routine tasks
occur in unstable conditions in the open model.
3. The beginning of the
open model can be traced to Saint-Simon and Auguste Comte.
Which of the statements given above is/are
correct?
(a) Only 2
(b) 1 and3
(c) 2 and 3
(d) 1 and 2 Ans. (c)
41.
Which
one of the following is not included in “hygiene” factors in the Herzberg
two-factor theory of motivation?
(a)
Salary
(b)
Working conditions
(c)
Company’s policy
(d) Responsibility Ans. (d)
42. Consider the
following statements about managerial grid in the context of leadership
theories:
1. It portrays a
three-dimensional view of leadership style.
2. The grid shows
dominating factors in a leader’s thinking in regard to getting results.
3. The grid does not
show results produced.
4. The grid offers a
framework for conceptualizing leadership style. Which of the statements given
above are correct?
(a)
Only 1, 2 and 3
(b)
Only 2, 3 and 4
(c)
Only 1 and 4
(d) 1, 2, 3 and 4 Ans. (d)
43. Which one of the
following statements is not correct in respect of the rational comprehensive
approach of decision-making in an organization?
(a)
It cannot be simulated under laboratory conditions.
(b)
Values to be realized are usually not set out distinctly.
(c)
Individual decision-maker cannot take a comprehensive view of the whole
problem.
(d) The need for speed compels decisions to
be taken on the basis of incomplete data. Ans. (d)
44. Which one of the
following statements is not correct?
Decision making in the public sector, in
comparison to the private sector, involves
(a) higher levels of
constraint
(b) more complexity
(c) less consultation
(d) more conflict
45. Contingency
approach to leadership focuses on which of the following?
I. Task requirements
2. Peers’ expectations
3. Employees’
expectations
4. Organizational
policies
Select the correct answer using the code
given below:
(a) Only l, 2 and 3
(b) Only l, 2 and 4
(c) Only 3 and 4
(d)
1,
2, 3 and 4 Ans. (d)
46.
Consider the following statements:
1. Motivation cannot be used
as a tool to arrange job relationships in organizations. 2. Individuals make
conscious decisions about, their behaviour in the organization.
3. Motivating factors
are related to the job content and the rewards of work performance. Which of
the statements given above are correct?
(a) Only 1 and 2
(b) Only 2 and 3
(c) Only 1 and 3
(d)
1,
2 and 3 Ans. (c)
47.
Which one of the following is not a component of expectancy model of
motivation?
(a) Positive
reinforcement
(b) Valence
(c) Performance-outcome
equation
(d)
Effort-performance
equation Ans. (a)
48. Match List -I (Person) with List- II
(Major Area) and select the correct answer using the code given below the
lists:
List-I (Person) List- II (Major Area)
A. Robert Owen 1.
Motivation Theories
B. Henry L. Gantt 2.
Personnel Management
C. W. Clay Hammer 3.
Incentive Scheme for workers
D. Clayton Alderfer 4 Behaviour Modification
Techniques Code:
A
B C D
(a)
2 4 3 1
(b)
1 3 4 2
(c)
2 3 4 1
(d)
1 4 3 2 Ans. (c)
49.
The Wagner Act which proved to be the Magna Carta of labour was introduced in
which
country?
(a) United Stats1of
America
(b) Great Britain
(c) France
(d) Japan
Ans. (a)
50. Assertion (A): Any legislative power of the Executive
Independent of the Legislature is unimaginable in the United States of America.
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